Can you raise and lower the wedge by hand? I don’t know if there is any difference between my old 2010 and your 2014 but, my 2010 had adjustment bolts on the top of the wedge housing. If the bolts were loosened it would allow me to slide the plate the rams were attached to, to raise the wedge to the fully stowed position in the housing. There was only about 1” to 1 1/2” of adjustment. Your looks to be more than that. 

Mark, figured I would give you my thoughts… My wife and I were tournament skiers for 15yrs. We had a 91 mastercraft and a 2007 Ski Nautique. We took a step back when we bought our 2021 vtx because we wanted to surf and ski. We fully understood it would not ski like our previous boats or like a txi. We demoed it 2 separate times to make sure it would drive the course and be skiable. We did purchase the boat and now have 320hrs on it and love it. Here is what we did to make it work. Acme 1235 prop works best for ski/surf in Colorado. At 34mph I ski at 32off. Wake is very manageable, takes a few sets to get used to the spray from boat. My wife skis at 31mph off rear pylon. We have 100lbs of lead in front. We do not run in lift mode. This is a surf boat that can ski the course not a ski boat that can surf. 

The only thing I can think of that would cause the wedge to move when there is absolutely no power to the controlling circuits would be physical damage or wear to the bracket, fasteners, or actuators.  Unless there is a circuit or a short that bypasses the selector switch.  For example, the bilge pump circuits bypass the battery switch.

https://www.boardco.com/products/soulcraft-voodoo-r-series-wakesurf-board?gad_source=1&gclid=CjwKCAjw65-zBhBkEiwAjrqRMHsEYNXNloIglUsomBmCw1beDcr3JDPb3xu43fb9XNdFMl1xIJtqqRoCyu0QAvD_BwE

buy this close out

i love the victoria captian as well, it is super fun to ride , but depending on your skill level, it is super loose and slippery. I usually ride my 4-10 soulcraft HCPro 2 times for every 1 ride on the captian. 

id look into a longer board or some ove the newer soulcraft thicker boards for heavier riders ($1200-$1500) nowadays. Just my humbe oppinion but the mass production boaards are for the general public for the most part and if you are looking for performance you should go custom. Its a tough pill to swallow, but its a completely different experince than off the rack boards.

I went through 5 boards from CWB, Hyperlite, liquid force on a "performace guarantee" from a local dealer and did not love any of them , ended up using the trade credit for a basic cheap beginner Hyperlite board we have for newbs, and ordered the soulcraft. My kids are getting much better and have been riding my 4-10 , so we will probably order a 4-6  or 4-8 for them to ride at the end of the season ot off season to try and catch a break on $$$