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Stereo went black and won’t turn on


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I’m wondering if you can possibly help us out.....2019 Axis A20 and had it 48 hours (brand new I might add) and the stereo turned off, then these orange figures that look like the men’s bathroom symbol came on, then the whole stereo turned on for 10 minutes and then the screen went black and will no longer turn on. Any ideas at all? 

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