2017 Vtx surf gate issues

[kuhl101]

Troubleshooting intermittent surf gate issues on 2017 Vtx. 

I’ve had the surf gate work for a few passes then get stuck out. Usually this is combined with the error about the reed switch being open/fault.  We’ve been able to work around it by either switching from surf right to surf left and back. Worst case we’ve used the bypass valve to reset surf gate. 

After some research and finally being able to get a new actuator with said reed switch I replaced the actuator. I went to test it using first the calibration function to make sure the “in” setting was stored. I then went to hit service mode and the gate locked out, wouldn’t retract, and reported an error on the screen. 

I’m stuck now, not sure if a full reset to factory settings might help?  Could it be relay pack?  Is there something I’m missing?