Production Issues

[oldjeep]

Production issues must be getting better.  Local dealer had at least 6 boats sitting out front yesterday, lot has been pretty empty recently. (May be customer boats awaiting pickup)

Edited July 9, 2021 by oldjeep

[23LSVOwner]

5 minutes ago, Trizzil said:

Thanks @23LSVOwner. 
 

That’s exactly what I’ve done. 
 

I’ve pretty much lost all faith in our dealer as they’ve taken the “🤷🏻‍♂️, call Malibu” approach. 

 

PM me your name and phone number. I know people there.

[dwc032]

 

51 minutes ago, Trizzil said:

Production was supposed to start the last week of June, but haven’t been able to confirm if it took place. Malibu is shut down this week so best case scenario we take delivery the end of next week. 
 

On a serious note: from you more experienced Malibu clients, what can I do? I’ve been pretty cool about the situation towards my dealer and I’ve called Malibu directly 4 times and never received a call back. 
 

I’m DONE “Patiently Waiting.”

I have owned a Malibu for a better part of 20 years.  I grew up on a Malibu and every Malibu my family has purchased has been from Active Water Sports in Oregon City.  My dealer has been very good throughout all this garbage. That sucks about your dealer, but I am sure they are just as frustrated as you are. The boating industry has never seen anything like this, you had to know when you ordered your boat it was going to be a long wait or you wont even take delivery of your 2021.  Every other boat manufacture is having the same problem, its no different with Mastercraft, Nautique, Supreme and others. We usually get a new boat every two years.  Hopefully next year when we are ready, this stuff will all be over.   

Edited July 9, 2021 by dwc032

[Trizzil]

48 minutes ago, dwc032 said:

 

I have owned a Malibu for a better part of 20 years.  I grew up on a Malibu and every Malibu my family has purchased has been from Active Water Sports in Oregon City.  My dealer has been very good throughout all this garbage. That sucks about your dealer, but I am sure they are just as frustrated as you are. The boating industry has never seen anything like this, you had to know when you ordered your boat it was going to be a long wait or you wont even take delivery of your 2021.  Every other boat manufacture is having the same problem, its no different with Mastercraft, Nautique, Supreme and others. We usually get a new boat every two years.  Hopefully next year when we are ready, this stuff will all be over.   

Your dealer is in a whole other league than ours. Everything I see come from them shows their professionalism, care, and commitment. 
 

Unfortunately, all dealers aren’t the same. 
 

When we placed our order in Oct ‘20, we did not know it meant a 9+ month wait. 
 

Malibu delivering 2022’s BEFORE finishing delivery of 2021’s says something significant is broken here at their TN headquarters. 

[Dsalyers]

 

1 hour ago, Trizzil said:

Your dealer is in a whole other league than ours. Everything I see come from them shows their professionalism, care, and commitment. 
 

Unfortunately, all dealers aren’t the same. 
 

When we placed our order in Oct ‘20, we did not know it meant a 9+ month wait. 
 

Malibu delivering 2022’s BEFORE finishing delivery of 2021’s says something significant is broken here at their TN headquarters. 

I can’t believe that back in October anyone imagined that it would take 9+ months to get their boat delivered to them. You have every right to be frustrated and upset. Many Failures all around. Some of them were preventable, and some couldn’t have been foreseen. 
 

Hopefully your boat is finished and on its way to your dealer. I ordered our 2021 Axis in July and received it mid August of 2020. Crazy how much changed in between July 2020 to Oct 2020.  

[Slayer]

1 hour ago, Trizzil said:

Your dealer is in a whole other league than ours. Everything I see come from them shows their professionalism, care, and commitment. 
 

Unfortunately, all dealers aren’t the same. 
 

When we placed our order in Oct ‘20, we did not know it meant a 9+ month wait. 
 

Malibu delivering 2022’s BEFORE finishing delivery of 2021’s says something significant is broken here at their TN headquarters. 

Or it suggests that your dealer dropped the ball somewhere.  Did they ever produce documentation to you showing that your order was confirmed?  I'm not sure if that's be stated in this thread yet.  Just curious. 

[Trizzil]

56 minutes ago, Slayer said:

Or it suggests that your dealer dropped the ball somewhere.  Did they ever produce documentation to you showing that your order was confirmed?  I'm not sure if that's be stated in this thread yet.  Just curious. 

Yes, I was at the dealer a couple of months ago and they showed me my order in the system with the order date attached. 

[Trizzil]

Huge shout out to one of the forum members here who helped me FINALLY get answers. 
 

I’m going to be one of the last ‘21s coming off the line, but we should get our boat this month.  

Edited July 9, 2021 by Trizzil

[Slayer]

1 hour ago, Trizzil said:

Huge shout out to one of the forum members here who helped me FINALLY get answers. 
 

I’m going to be one of the last ‘21s coming off the line, but we should get our boat this month.  

That guy is Money!!  He helped me as well.

[Craig98]

This will be my first post.  I find this forum to have a wealth of information and just wanted to add the latest info I have to those still waiting on boats.   I ordered a new 22 23MXZ on 2-4-21.  I just got the call yesterday that I have an 8 Aug build slot.  They are thinking end of Aug or first week in Sep for delivery.  Originally when I ordered it, they were thinking mid July.  That was before the "great Texas freeze".   All in all, not too far off the mark.  I had the option to keep my 18 23LSV (trade-in boat) until my new one came in (not my first boat with the dealership and they know I take care of them very well), however, I gave it up last week because the dealership here in Texas has almost zero new boats (the delta for the trade-in value in September versus July was too big to pass on).  It sold in a week and I was able to get a few thousand more than I paid for it when it was new.   My .02 cents.