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  1. My 2014 VLX has a progressing delamination of the touchscreen (lower right on helm) that controls start/stop, bluetooth, surfgate, wedge up/down, ballast fill/drain. The virtual "buttons" are getting more and more unreliable. This screen was used from 2011 to early 2016 in all wakesetters. SKU number 3962052 model 6913-00503-01 This issue has been discussed in prior forums. The local dealer will sell one for $2400 with only a 30 day limited warranty. Bakes is about $2200, and the warranty is at "the discretion of Malibu on a case by case basis" up to 30 days from date of sale-- so the shipping time is using up warranty. This is a pretty sorry warranty for a very expensive screen, and one that is known to have a short life (a few years) in the OE installation. I have attempted to call Medallion (the manufacturer) tech support multiple times. It goes to voicemail and I leave messages, and never get a call back. Do any fellow members have any suggestions? Does anyone have an aftermarket rebuild program for these? If not, are there any Malibu dealers you know selling at a lower price that will ship?
  2. Could someone please send me any all contact information that you have on Medallion and Malibu. As I have posted, I am on my 4th touchscreen and not paying for another one. Just got stuck with PowerWedge fully deployed and the engine would not start. I was simply trying to do a little wakeboarding/surfing with my wife, 4yr old, and 2 yr old...I was able to power up then down over a dozen times to finally get cranked. Wedge would not move. Drove 30 minutes home with Wedge fully deployed. Im sorry but this is a problem...and has been for years!!! Someone has to do something about it. See the email below that I tried to send to Medallion: "Hey there….hope someone actually reads these emails? I have replaced (4) Touchscreens on my 2011 Malibu 23 Wakesetter LSV. What in the world is the problem with your product?? Just to give you a real life situation: The touchscreen works to crank the boat…then 1 minute later you have no response from it. This Touchscreen controls: 1)TURNING BOAT ON AND OFF 2)BILGE PUMPS 3) LIGHTS 4) POWER WEDGE (this actually stayed down for the past 30 minutes without being able to raise) 5) BALLAST SYSTEM I listed those in order of necessity. Would you feel safe in a boat that may or may not turn “on”?? You can ask this same question for all crucial switches that it controls. Keep in mind, these are high end boats that are made to pull surfers, wakeboarder, skiers, etc. Malibu has been the best boat in my opinion for all of the above, yet your faulty touchscreen is swaying my opinion these days. I have spent over $8000.00 in replacement touchscreens made by your company?? YOU NEED TO MAKE THIS RIGHT! Please get back to me immediately and we can work through my local Malibu Dealership. We just replaced this touchscreen less than a year ago, I am not paying you for another one that doesn’t work. Please escalate this to the top of the chain of command in your company. I have already reported to my local Malibu dealership. Please help!! I would greatly appreciate any and all of your help!!!
  3. I have a 2013 Malibu Wakesetter 23 LSV. My Maliview touchscreen has been replaced and is only 2 months old . I took the boat out last week and the engine start code didn't work. No I did not forget the code, it has been the default 1234 code since the screen was replaced. Somehow it has changed itself or something. The screen acts like I typed the wrong code. I have resorted to using the backup key. Thoughts? Can I do a reset it without having the code? Any help is greatly appreciated.
  4. 2015 VLX touchscreen doesn't allow ignition; have to use the key to start - anyone have thoughts on repair; ie. redownload software ?
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