My 2014 VLX has a progressing delamination of the touchscreen (lower right on helm) that controls start/stop, bluetooth, surfgate, wedge up/down, ballast fill/drain. The virtual "buttons" are getting more and more unreliable. This screen was used from 2011 to early 2016 in all wakesetters. SKU number 3962052 model 6913-00503-01
This issue has been discussed in prior forums. The local dealer will sell one for $2400 with only a 30 day limited warranty. Bakes is about $2200, and the warranty is at "the discretion of Malibu on a case by case basis" up to 30 days from date of sale-- so the shipping time is using up warranty. This is a pretty sorry warranty for a very expensive screen, and one that is known to have a short life (a few years) in the OE installation. I have attempted to call Medallion (the manufacturer) tech support multiple times. It goes to voicemail and I leave messages, and never get a call back.
Do any fellow members have any suggestions? Does anyone have an aftermarket rebuild program for these? If not, are there any Malibu dealers you know selling at a lower price that will ship?