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2020 Malibu 25 LSV surf gates only open in diagnostic mode


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As the title says, I can't extend/retract the surf gates using the main screen or the buttons. The screen does highlight the side that's supposed to open, but since it never actually opens it doesn't change from the faded blue "in transit" coIor to the full blue showing it's extended. By using the debug assist menu I can extend/retract the surf gates just fine and the screen/button panel does show the actual position. I checked the breakers and wiring behind the port rear seat, everything looked good there. 

I've had the boat for two months (bought it new, but it was a demo boat) and the gates did open and close normally when I took delivery. Then one day they just wouldn't open and close any more. I could take it to the dealer and get it fixed under warranty, but I don't want to be without my boat for two weeks and I can still operate the gates manually. I'm hoping this has a simple solution that'll keep me out of the shop.

 

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18 minutes ago, crabstacker said:

As the title says, I can't extend/retract the surf gates using the main screen or the buttons. The screen does highlight the side that's supposed to open, but since it never actually opens it doesn't change from the faded blue "in transit" coIor to the full blue showing it's extended. By using the debug assist menu I can extend/retract the surf gates just fine and the screen/button panel does show the actual position. I checked the breakers and wiring behind the port rear seat, everything looked good there. 

I've had the boat for two months (bought it new, but it was a demo boat) and the gates did open and close normally when I took delivery. Then one day they just wouldn't open and close any more. I could take it to the dealer and get it fixed under warranty, but I don't want to be without my boat for two weeks and I can still operate the gates manually. I'm hoping this has a simple solution that'll keep me out of the shop.

 

Are you sure your boat is set up in surf left/surf right?  The gates will not deploy till you hit your set speed.  They do not deploy while you are not moving.

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17 hours ago, gregtay said:

Are you sure your boat is set up in surf left/surf right?  The gates will not deploy till you hit your set speed.  They do not deploy while you are not moving.

Okay, sounds like is probably a matter of depending too much on the short familiarity ride from the dealer and not enough of reading the manual closely. I'll test it out next time I'm on the water. 

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3 hours ago, crabstacker said:

Okay, sounds like is probably a matter of depending too much on the short familiarity ride from the dealer and not enough of reading the manual closely. I'll test it out next time I'm on the water. 

When you tap the button and go into a preset mode the surfgates stay retracted (you will hear the wedge will deploy into a neutral position.)   When you get up to speed the correct surfgate will deploy and wedge will move into the setting position.  When your rider drops and you slow down, the surfgate will retract (and the wedge moves back to neutral.)  This allows you to have control of the boat at slow speeds and have far less drag (from the wedge) when trying to get up to speed.  The gates act like a giant rudder... so you have to counter it with the actual rudder once you are underway. If they didn't retract at slow speeds it would be very challenging to control the direction of boat.  Also note... you can not retract the wedge when you are not moving (safety feature.)  The wedge will only go up if you are moving 2mph-ish or faster.  You can use the service menu to retract it if needed (ie: on the trailer.)

Malibu's are complicated toys:)... a few outings and you will have it all figured out.  The good news is... the newer boats are simply "hit the button and go have fun."  The boat does all the work for you.

 

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