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lakesurf.com customer service!


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not sure if this topic needs to be moved but I wanted to give a shout out to Stevo and lakesurf.com !  my balance board cracked  about 6 weeks after I purchased but was( and still is usable) . I had reached out through amazon to see about filing a claim but didn't get a response and didn't give it much thought as it was still functional but made some loud cracking noises from time to time.  fast forward over a year and 1/2  later and Stevo saw a response i posted on TMC about the product and sent me the info to process the claim! turns out I never actually completed the response through amazon so they had no idea of my issue! i just received my email with my tracking number and the board should be delivered today! Thanks again Steve! In these crazy times we live in its really nice to see someone stand behind their product,  that I use daily at my standing desk and i highly recommend! 

 

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