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2020 Malibu MXZ surf gate won't retract

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Had our brand new boat for 2 days and the back ballast wasn't filling, which finally resolved with a full shutdown. Now one of the surfgates won't retract. We had to limp home at 5mph and now don't have a usable boat..and the dealer is closed for the next 2 days!  We traded in our 13 LXV due to constant breakdowns resulting in too much time off water, I including too much money spent.  Does anyone have any troubleshooting advice to get the gate in so we can at least tool around on the boat while waiting for the dealership to open?

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