Jump to content

Welcome to TheMalibuCrew!

As a guest, you are welcome to poke around and view the majority of the content that we have to offer, but in order to post, search, contact members, and get full use out of the website you will need to Register for an Account. It's free and it's easy, so don't hesitate to join the TheMalibuCrew Family today!

Shoutout to Sam and service team at Texas Malibu


Leftlane

Recommended Posts

Just wanted to post about my great experience with Texas Malibu in New Braunfels this week.  I had a mobile service a few weeks back and the tech discovered my catalytic converters were failing, so Sam ordered new ones and I was able to get my boat into them on Tuesday at noon for that fix and a few other small warranty items.  The dealership is jammed with new sales and make readies right now - busier than they probably have ever been - but Sam told me he was going to do his best to get the boat back to me before the weekend after I told him I had some friends scheduled to come to the lake with me.  Well, he called me on Friday at noon and said I was ready to go - everything was done and they even inspected my trailer and lubed it up for me. Huge props to the service team for doing such a fast turnaround so I didn’t have to cancel on my guests - really impressive and much appreciated.   

I’ve read plenty of threads by people unhappy with their dealer experience, so I thought this might help balance that out a bit.  Thanks to Sam, Matt, Ryan, and the whole team at Texas Malibu for their excellent customer service.

Edited by Leftlane
  • Like 3
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...