Bluetooth pairing

[Chappy]

When I have guests on the boat they cannot find my Bluetooth signal to pair with my stereo. Anyone else experience this and know how to fix?

[Eagleboy99]

Have they made their devices discoverable?

[ahopkins22LSV]

Are you on the pairing screen of the 7” screen. I think you need to initiate the pairing from the boat side of it. 

[Chappy]

8 hours ago, ahopkinsVTX said:

Are you on the pairing screen of the 7” screen. I think you need to initiate the pairing from the boat side of it. 

yes, i hit pair and nothing happens

[ahopkins22LSV]

There is a maximum number of devices you can have in the paired list. Do you have that full or is there openings? I think it’s 10 max. Also is your software the latest update?

[Chappy]

1 hour ago, ahopkinsVTX said:

There is a maximum number of devices you can have in the paired list. Do you have that full or is there openings? I think it’s 10 max. Also is your software the latest update?

I have only been able to get 1 phone to pair so I have 9 open spots.  Pretty sure I do.

[ahopkins22LSV]

48 minutes ago, Chappy said:

I have only been able to get 1 phone to pair so I have 9 open spots.  Pretty sure I do.

Hmm other then that I’m not sure what else to check. I’m not sure if the Bluetooth module is in the viper control or the black box but I’d guess it’s a bad module. 

[Eagleboy99]

What version of BT on the phones?  It should not matter because IIRC every thing from 1.x and up should be backward compatible to 4+.  You never know...

[Chappy]

13 hours ago, Eagleboy99 said:

What version of BT on the phones?  It should not matter because IIRC every thing from 1.x and up should be backward compatible to 4+.  You never know...

All newer iPhones.

[Eagleboy99]

Same problem with Android?

[Patrice Forest]

Had the same problem on my 2016 VLX22. Issue fixed after doing latest firmware update on Viper2.