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MustGoFast

BoardCo - Nice Things to say

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MustGoFast

Just wanted to share a great experience.

Wanted a new board and they had a great deal (close out) on last year's model.  I sent an email with a product question, got a rapid response with the information I needed.  I placed the order and the next day found out due to an inventory error they didn't have my prior MY in stock.  To make up they offered me the close out price on the current model year. 

I wasn't expecting that, but Top Notch customer service on their part.  Board is scheduled to be delivered next week :)

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DUKENO1

sweet! nice that there are still companies out there that do the right thing

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Fish209

I had a similar great experience with them. I worked with Tom at BoardCo and he, and the company went above and beyond to help out! If Tom is indicative of the rest of the folks over there, they have themselves a great company focused on taking care of the customer.

 

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NorNevRider
On 1/25/2019 at 1:22 PM, MustGoFast said:

Just wanted to share a great experience.

Wanted a new board and they had a great deal (close out) on last year's model.  I sent an email with a product question, got a rapid response with the information I needed.  I placed the order and the next day found out due to an inventory error they didn't have my prior MY in stock.  To make up they offered me the close out price on the current model year. 

I wasn't expecting that, but Top Notch customer service on their part.  Board is scheduled to be delivered next week :)

Nice share. Pretty tough to top that experience. The thing I like the most is they have the top boards in every size. I've bought a few from them now. Shipping is very fast too.

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hunter77ah

BoardCo is great.  Definitely on my list of top companies.

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