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hethj7

Ws420 SQ left output not working

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hethj7

The left side (cabins and tower on separate amps) quit working.  By switching RCAs around, I verified I have signal out of the black box and all my cables are good.  Bypassing the WS, I can get sound again so I am pretty sure it is an issue with the WS left output RCAs.  

Is there an internal fuse or anything on the WS I should be checking, or is it time to yank it out for troubleshooting/repair?

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hethj7

Ah, come on, I know it is the weekend and everyone is out the water, but not even a good response of "hit with a hammer" to get me started :D

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MLA

There is nothing internal to check

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hethj7

Thanks, man.    That at least makes me feel better I don't seem to be missing something obvious.   

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minnmarker
19 hours ago, hethj7 said:

The left side (cabins and tower on separate amps) quit working.  By switching RCAs around, I verified I have signal out of the black box and all my cables are good.  Bypassing the WS, I can get sound again so I am pretty sure it is an issue with the WS left output RCAs.  

Is there an internal fuse or anything on the WS I should be checking, or is it time to yank it out for troubleshooting/repair?

Same thing happened to me except it was the right side channel missing - just on the "Main" selection though.  I have the 420BT and both the Bluetooth and AUX settings work fine - so I put what was on the main inputs on AUX and I'll live with that until I send it in to be fixed in the Fall.  Talked with a tech at Wet Sounds and from the way he talked I got the impression that it was not difficult for them to fix and that he had seen it before.

Try putting your RCAs on the AUX inputs.

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hethj7

Thanks for the reply.  That is one thing I didn’t try. 

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hethj7

@minnmarker  I'm not at the boat and just going off web pics, but it looks like the main input is a L and R RCA whereas the AUX has a single 3.5mm input and single output. Is there a way to run the run the BB RCA's into that AUX input easily, or did you use a different source all together.   I like maintaining the functionality of the screens, but looks like easiest way right now is to bypass the blackbox all together and just plug my phone into the AUX.    Am I missing something?

 

 

 

 

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MLA

You need a typical 3.5mm male x RCA male and a couple female x female RCA adapters. Probably easier to get your hands on then a 3.5mm male x rca female. If you are comfortable that the main RCA at the EQ are good, just convert to a 3.5mm right at the EQ and connect to the AUX in. 

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hethj7

And connectors are on their way.  Thanks for all the help!

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minnmarker
2 hours ago, MLA said:

You need a typical 3.5mm male x RCA male and a couple female x female RCA adapters. Probably easier to get your hands on then a 3.5mm male x rca female. If you are comfortable that the main RCA at the EQ are good, just convert to a 3.5mm right at the EQ and connect to the AUX

I had an XM radio with a 3.5 output jack and adapter to male RCAs (I wanted the XM on Main) so to workaround I just put a 3.5 to 3.5 cable in its place into AUX.  Not sure if the sound is as good as the RCA path but I really can't tell a difference.

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minnmarker
2 hours ago, hethj7 said:

Am I missing something?

Nope, you can do 3.5 direct from phone or do as MLA said from black box.  Either should work.

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hethj7

Thanks for the help.  I swapped inputs and it worked.  Definitely an issue with the WS420.  Disappointing as it it just over a year old and barely has a seasons worth of run time on it.  

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ilovetrains

not good to hear - have a 420 going into my boat tomorrow.

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hethj7
3 hours ago, ilovetrains said:

not good to hear - have a 420 going into my boat tomorrow.

I will sell you one, at a discount!

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ilovetrains

1/2 price for 1/2 function?

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MLA

2 year warranty, even if it was not part of a "package"

Edited by MLA

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Murphy8166
On 8/2/2018 at 1:58 PM, ilovetrains said:

not good to hear - have a 420 going into my boat tomorrow.

I think you’ll be fine.  There are thousands in use and working just fine!!

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hethj7
1 hour ago, Murphy8166 said:

I think you’ll be fine.  There are thousands in use and working just fine!!

Lol, like rubbing salt in my wounds.  I know it is a great product,  but of course mine is one hat breaks.  Lol.  

 

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IXFE
17 minutes ago, hethj7 said:

Lol, like rubbing salt in my wounds.  I know it is a great product,  but of course mine is one hat breaks.  Lol.  

 

Have you called Wetsounds?  Maybe they’ll overnight you a new one. 

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hethj7
33 minutes ago, IXFE said:

Have you called Wetsounds?  Maybe they’ll overnight you a new one. 

 Not yet.   The aux input works and we leave tomorrow for a week long trip, so we will be fine.   I am sure wetsounds will take care of me - it just isn’t a priority quite yet with everything else I got going on right now.  And just a minor inconvenience to have to pull it, shop it, and re-i stall.  

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