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Does Malibu keep records of gel coat repairs

Excel516

By Excel516,
in General Discussion Area

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Excel516 Wrench Monkey

Excel516

Posted
Posted (edited)

When boats need gel coat repair at the factory do they keep records of it?  How often does it happen?  Has anyone taken the factory tour and witnessed one getting repaired?  Thanks.

Edited by Excel516
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Ottomatic Crew Regular

Ottomatic

Posted
Posted

My 2013 went to the factory for gel repair. After one year of use I had lines in my metal flake gel. They said it was from when they sprayed the boat there was water in the gun, and over time it settled into lines.

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wedge88 Crew Devotee

wedge88

Posted
Posted

I had a dull spot in our gel that I noticed when we picked up our new boat.  Malibu said we can either send it back right away or use the boat for the summer and have it sent back in the off season.  I chose the latter as we were anxious to get on the water and only my eyes could see the spot. Malibu followed up within 24 hours, with a letter detailing the work they still owed us complete with pictures.  We sent it back last winter, had the most of the top deck resprayed so it would match and they sent a detailed description of the work performed that me and my dealer both received copies of in case a future issue arises.

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ahopkins22LSV

ahopkins22LSV

Posted
Posted
Just now, wedge88 said:

I had a dull spot in our gel that I noticed when we picked up our new boat.  Malibu said we can either send it back right away or use the boat for the summer and have it sent back in the off season.  I chose the latter as we were anxious to get on the water and only my eyes could see the spot. Malibu followed up within 24 hours, with a letter detailing the work they still owed us complete with pictures.  We sent it back last winter, had the most of the top deck resprayed so it would match and they sent a detailed description of the work performed that me and my dealer both received copies of in case a future issue arises.

Just curious, did they take the top deck off to respray it?

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wedge88 Crew Devotee

wedge88

Posted
Posted

My dealer said they would but didn't end up doing it.  I was really concerned of over spray but it came back better than it left.  I know all my tower components were off and wrapped in the boat.

37 minutes ago, ahopkinsTXi said:

Just curious, did they take the top deck off to respray it?

 

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