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UberXY

Indmar customer service

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wakebrdr94

^^^^That's what I thought he was going to tell us :lol:

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UberXY

Well, the only HP we talked about was their Ford with the Roush supercharger...

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Tims

Well, the only HP we talked about was their Ford with the Roush supercharger...

Are you getting one??

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formulaben

I had a similar experience. Very impressed with their response. Malibu on the other hand...

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Bill_AirJunky

So what was the question?

And their answer?

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formulaben

Question had to do with hull models and electrical wiring...no response at all. I get that they are busy and far more interested in selling new boats, but a generic form letter reply would have been better than completely ignoring the customer inquiry. Made me wonder about their customer support and questioned the usefulness of a "contact us" fill-in format on their website? The good news is this site was a wealth of info and I was able to find almost all of the information here.

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23LSVOwner

Question had to do with hull models and electrical wiring...no response at all. I get that they are busy and far more interested in selling new boats, but a generic form letter reply would have been better than completely ignoring the customer inquiry. Made me wonder about their customer support and questioned the usefulness of a "contact us" fill-in format on their website? The good news is this site was a wealth of info and I was able to find almost all of the information here.

How did you try contacting them? My experience has been completely different than yours.

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Sixer

I made a couple of calls to Malibu, and was happy with their responses. They called me back when they said they would, and made an effort to make sure I was satisfied with the answers they gave me. I was given a phone number and told to call directly to this person if I ever needed any further help with anything. This was about a year ago, but they certainly didn't ignore me.

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formulaben

How did you try contacting them? My experience has been completely different than yours.

I used the form on the website.

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23LSVOwner

I used the form on the website.

You should have tried giving them a call. The number is on the web site as well.

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DarkSide

I have recieved Exceptional customer service from Malibu!

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