On 4/19/2024 at 7:38 AM, MikeR397 said:

I have the build order and carefully checked it, it was not dealers fault. 

ETA: Actually, it looks like I'm incorrect here and it was likely the dealer's mistake (and to some extent my own, although I was clear on which wedge I wanted and not sure how it was toggled back to manual which was never a consideration), and not Malibu's on my wedge mix up. Regardless, the important thing is that it's being made right and I give props to Malibu and particularly the dealer for fixing the situation as you'd expect on a six figure boat and putting the customer first. Mistakes can happen, but how they are handled is more important.  

It’s almost always the dealer. Not that Malibu doesn’t make mistakes, but I trust them to build what’s in the portal more than I trust a random boat salesman to enter it into the portal correctly. That’s why when I order a new boat I sit down with them and watch as they plug it into the portal with my own eyes.

Funny story… in 2019 I watched as the dealer formerly known as Waterski America entered my 25 LSV order. All was perfect; I even signed a printed copy of the order just before leaving…

Then, unbeknownst to me, after I left they accidentally deleted my order. Rather than call me and own their mistake, in a panic they tried their best to reproduce the order I’d watched them enter just an hour earlier. And they did pretty good! But…

Delivery day came and a few items were  missing / wrong:

* wireless chargers (actually they installed these before delivery without telling me… super honest guys)

* black wheel inserts (they color matched to the boat accents and had to eat the cost to change them to black) 

* PnP w/auto vent (they selected regular PnP)

They never did fix the PnP mix up. It was one of those “we will fix it in the off season.” Silly rabbit, IXFE has no off season! 
 

This is my first boat.  One month  until I've had it a year, it's at 288 hours.   Am I doing it right?  

Hello,

I'm trying to locate the correct replacement alternator for my 2001 Malibu Sunscape 23LSV - Indmar - Anyone know a part number, or replacement part? 

I was told by a local Tommy's Marine that this was a limited 2 year run alternator and is very specific.

Thanks in advance. 

Yeah Tommy's definitely doesn't seem to be in panic mode yet.  30 off is a friendly price, but not blowout / clear the floors of all stock.  I get they are probably playing the game and not fire-selling everything in stock, but when you'd get zero warranty help and zero dealer support, I expected a bit better.   

Thanks bro.  It happens to be the small gauge red wire from ignition breaker.  I think you’re talking about the thicker red wire that connects to the line side or buss bar for the circuit breaker bank